Service is Food

Welcome to Food Talk Wednesday!

Today I want to discuss service because I believe that it is better than any ingredient, garnish, and sometimes it is better than the food altogether.

Working in a restaurant for twenty years has shown me that there are so many people who simply need to be noticed, heard, and spoken to. I have had those days where it was just too busy to notice the little things and that is when things slip through the cracks. People leave our sights less than blessed by our presence.

I have to say that the best memories I have of the Olive Garden are from when I was able to make people smile. Sometimes it took work, while other times it came easy. I actually got really good at “turning lemons into lemonade” so I was called on by others to help them turn their sour situations around as well.

Anywho… since this is not an interview… so let’s get to the point, shall we…

 

Image result for quote service with a smile

It was the service itself that intrigued me. The ability to bring others a bit of warmth through conversation, a smile, a compliment, a “pick-me-up”, or even a hug while giving them something warm to eat as well. The food only mattered half as much as the interaction(s) which took place.

 

This happens even now. I feel those positive brushes of service at home, at my daughter’s school, and when I share something that I have made with a friend and/or neighbor.

We have it in us to give and “to be of service to others” because God gave us this talent. When we do, we reap the reward which follows. People’s needs do differ so it is important to pray and seek out what their individual needs are so that you can help them where and when they need it most.

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I believe that Olive Garden has a good training program when it comes to teaching service. They have to right? In order for big corporations to stay competitive in this world, they have to follow the masses and provide what others out there are doing. I was a big part of that training for a very long time and I have to say that teaching people to serve is not easy. It isn’t like teaching math, science, or skills of some kind. With service, you are teaching people how to feel and how to make others feel. Service, in my opinion, is an inside job so it is something which comes from your desire rather than from a training session. The line I often used was “I can show you how to serve, but it is up to you to do it.”

A meal (or anything for that matter) is better served with a smile. This is something that I have seen time and time again. Ultimately, when faced with a frown, I have learned that it is up to me to try and “turn that frown upside down” because who knows what is waiting for them outside of my sight. With a smile, a glimmer of hope to help combat situations, I feel as though I arm people better to face their fate.

What are your thoughts about service? 

I thank you for reading this message and hope that it helps you in some way. I also pray that you have an amazing day!

Christy 🙂

 

 

 

 

 

29 thoughts on “Service is Food

  1. The Eclectic Contrarian says:

    I’m a stickler for customer service. In my opinion, they’re the company itself. And what is and is not done reflects the company.

    Shepherd Hills Cutlery. They sell Case knives. One of the greatest examples of service I’ve ever experienced was by these guys. I asked about a sheath for one of my knives one time, I was sure if it’d fit or not. I emailed and asked and the lady replied and said she wasn’t sure about the size either, but she went down to the warehouse and got one to find out and because of that I found my ideal size for my knife. Superb performance!

    Liked by 1 person

  2. Memories For Tomorrow says:

    Ok so I’m so glad you talked about service today because high up on my list of annoyances is BAD customer service. I almost always address unacceptable customer service at the time I’m experiencing it with the individual or their superior (Yes, I’m that person) 😏. I just think if I don’t bring this to someones attention now, this employee may continue throughout their shift with this horrible customer service, stealing someone else’s joy. I don’t understand how someone serving others thinks treating their customers badly is ok, but I also know that every where go I greet and treat everyone with a smile and kindness no matter if it’s reciprocated, hoping that it is infectious and that they somehow pass it on. Thank you for your post it is a wonderful read. Be blessed.

    Liked by 1 person

    • CHRISTY ISTRATE says:

      Thank you for your comment. I agree in information because if you horde it then they will never know and perhaps ruin someone else’s day. Great way to save another. I was a manager for so long before moving here to Romania so I fielded many informational comments and never went too hard on the employees if it was their first and/or if it was their out of norm situation. Sometimes the simple “hey, fix your tude” works wonders. Hope you enjoy the rest of your day. 🙏🤗 Blessings!

      Liked by 1 person

  3. floatinggold says:

    More power to you for trying to make people’s frowns disappear.

    I know a lot of people DEMAND that their server is all smiles and rainbows. I don’t expect that. I know they’re at work. I know they can be having a bad day. I give them a pass on the “smile” thing. It depends on how my day’s been going. If I feel positive, I will try to make THEM smile, but I don’t force it. Again, I don’t know what they’re going through. To me, it’s all about being courteous. If you don’t have manners, then we have a problem. Otherwise, we’re all good. Smile or not.

    Liked by 1 person

  4. Kathy Wire says:

    Service – such an important part of God’s purposes for us (and others). It goes back to having a servant’s heart, serving God by serving others, then reaping the blessings God gives to His obedient servants.
    I like the way you outlined this, Christy: very readable and doable and understandable. 😊

    Liked by 1 person

  5. Invisibly Me says:

    It just shows the goodness of your heart that you wanted to be able to bring a bit of warmth to other people in what you did. I totally agree, the small things can make a big difference, whether it’s a smile, a conversation or simply asking & caring about how someone is. Whenever I’ve been to a shop or to a restaurant, I always notice when I think the service has been friendly, helpful or compassionate, and it always make a big difference to me, as I’m sure it does to many people. xx

    Liked by 1 person

    • CHRISTY ISTRATE says:

      It is nice of you to share positive feedback when you see something you like because the person involved will do it again. I remember times when people told me positive things about my team and I was proud of them and they were proud of themselves so, believe me, those nice words go a long way. Thank you for your nice comment and read Caz. I hope you have an amazing day. 🤗

      Like

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