Welcome to Food Talk Wednesday!
Today I want to discuss service because I believe that it is better than any ingredient, garnish, and sometimes it is better than the food altogether.
Working in a restaurant for twenty years has shown me that there are so many people who simply need to be noticed, heard, and spoken to. I have had those days where it was just too busy to notice the little things and that is when things slip through the cracks. People leave our sights less than blessed by our presence.
I have to say that the best memories I have of the Olive Garden are from when I was able to make people smile. Sometimes it took work, while other times it came easy. I actually got really good at “turning lemons into lemonade” so I was called on by others to help them turn their sour situations around as well.
Anywho… since this is not an interview… so let’s get to the point, shall we…
It was the service itself that intrigued me. The ability to bring others a bit of warmth through conversation, a smile, a compliment, a “pick-me-up”, or even a hug while giving them something warm to eat as well. The food only mattered half as much as the interaction(s) which took place.
This happens even now. I feel those positive brushes of service at home, at my daughter’s school, and when I share something that I have made with a friend and/or neighbor.
We have it in us to give and “to be of service to others” because God gave us this talent. When we do, we reap the reward which follows. People’s needs do differ so it is important to pray and seek out what their individual needs are so that you can help them where and when they need it most.
I believe that Olive Garden has a good training program when it comes to teaching service. They have to right? In order for big corporations to stay competitive in this world, they have to follow the masses and provide what others out there are doing. I was a big part of that training for a very long time and I have to say that teaching people to serve is not easy. It isn’t like teaching math, science, or skills of some kind. With service, you are teaching people how to feel and how to make others feel. Service, in my opinion, is an inside job so it is something which comes from your desire rather than from a training session. The line I often used was “I can show you how to serve, but it is up to you to do it.”
A meal (or anything for that matter) is better served with a smile. This is something that I have seen time and time again. Ultimately, when faced with a frown, I have learned that it is up to me to try and “turn that frown upside down” because who knows what is waiting for them outside of my sight. With a smile, a glimmer of hope to help combat situations, I feel as though I arm people better to face their fate.
What are your thoughts about service?
I thank you for reading this message and hope that it helps you in some way. I also pray that you have an amazing day!